Data controller and contact details
This notice covers the website and stay enquiries offered under the Tropic Beach Club Hotel brand. The full registered business name of the data controller operating the hotel has not yet been verified.
Hotel contact address: Sarmaşık Sokak No: 8, 07330 Side, Manavgat, Antalya. Telephone: +90 242 753 22 97. General contact email: hoteltropic@tropical.com.tr. This email is not presented as a verified, dedicated address for requests under the KVKK.
What information is collected, and how?
The stay enquiry form uses your arrival and departure dates, the number of adults and children, children's ages, your room preference and any optional notes. This information is turned into a message draft in your browser; it is not saved to a booking database through the website. When you select the button to continue to WhatsApp, the draft is transferred to the WhatsApp service. You must then send it within WhatsApp for it to reach the hotel.
When you contact us through WhatsApp or email, the contact details, profile information and message content you share may be received by the relevant service and the hotel. Please do not enter identity documents, payment card details or health information in the notes field.
To deliver pages and maintain security, the hosting service may process technical connection data, such as your IP address, request time and browser information, under its own terms of service. The website's own code contains no advertising pixels or visitor analytics.
Purposes and legal bases
Enquiry and contact information is used to answer availability and pricing questions, consider your stay enquiry and communicate with you. Article 5/2-c of Law No. 6698 may provide a basis for processing that is directly related to, and necessary for, entering into or performing a contract.
Article 5/2-e is considered for records necessary to establish, exercise or protect a right. Article 5/2-f is considered for necessary and proportionate security measures, provided that your fundamental rights and freedoms are not harmed. The applicable basis and scope of each processing activity will be confirmed against the operator's actual practices.
Optional Google Maps content does not load unless you allow it in the preferences panel. This choice enables the relevant content and is not a condition of making a stay enquiry.
Recipients and services abroad
The enquiries you send may be processed by authorised hotel staff responding to your request and by the organisations providing communication services. Information may need to be disclosed to authorised public bodies where the legal conditions are met.
WhatsApp and Google Maps may involve service providers abroad. Opening a WhatsApp link or allowing the map connects you to the relevant provider and transmits technical data to it. The providers' own privacy terms also apply.
The operator must verify the transfer mechanism under Article 9 of Law No. 6698 and the service provider agreements applicable to transfers abroad. Permission given in the cookie panel does not, by itself, mean that all these obligations have been fulfilled.
Retention and changing your preferences
The website does not keep the stay enquiry form in a separate server database. Retention of correspondence shared with the hotel and of service provider records is determined by the purpose of the enquiry and the applicable legal obligations. The operator's specific retention periods have not yet been confirmed.
Your cookie preference record remains valid in this browser for 180 days. You can change your choices at any time using the Cookie preferences link at the bottom of the page. Withdrawing permission for the map closes any loaded map and prevents further loading; it does not delete data already sent to the provider or the provider's own cookies.
Your rights under the KVKK
Subject to the conditions in Article 11 of the Law, you have the right to learn whether your personal data is processed; request information if it has been processed; learn the purpose of processing and whether your data is used for that purpose; learn the recipients in Türkiye and abroad; request correction of incomplete or inaccurate information; and request deletion or destruction where the relevant conditions apply.
You also have the right to request that corrections or deletions be notified to third parties to whom your data has been transferred, to object to a result against you arising solely from automated analysis, and to seek compensation if unlawful processing causes you harm.
How to make a request
Requests concerning your rights must be sent to the data controller through the methods provided by the legislation, together with your request and information sufficient to verify your identity. This section will be completed once the controller's registered business name and official request channel have been confirmed. For now, you can ask for the correct process through the hotel's general contact channels.
Properly submitted requests are answered as soon as possible, depending on their nature, and within 30 days at the latest. Requests are free of charge except for costs provided for by the legislation.